Zillah Vision

Very easy to make the appointment- got in pretty quickly. Friendly and helpful staff. Thorough exam. Help with deciding the best way to go and I never felt rushed. Even when I went in to pick up my frames, I made sure they fit and were cleaned. Even with my insurance debacle they still were calm and communicative.

I had such a wonderful experience at this eyewear office! From the moment I walked in, I felt welcomed, cared for, and comfortable. Patty greeted me at the front desk with such warm hospitality, making a great first impression. Louy was friendly, kind, and helpful with the preliminary work before Dr. Snodgrass came in for my evaluation. Dr. Snodgrass was professional, and the entire team created such a warm and welcoming environment. A special thank you to Marisol for making choosing my new eyeglass frames such an enjoyable experience! She was incredibly patient and took the time to help me try on different styles until we found the right pair. She made sure my frames looked great, felt comfortable, and suited me well. Her genuine care and attention made me feel confident and excited about wearing my new glasses! I truly appreciate everyone who made my visit so positive. Patty, Louy, Dr. Snodgrass, and Marisol each played a part in making me feel valued and well taken care of. It’s refreshing to receive such wonderful customer service from a team that genuinely cares about its patients. Thank you all for your kindness, professionalism, and outstanding service. I highly recommend this office to anyone looking for a great eyewear experience! ❤️

UPDATE!! The manager got ahold of me and just wow 🤯 I was blown away that a small business like this would make it their mission to make this right they have my business for life I’m so thankful that this business is one of the very few left that still have the amount of customer service and customer appreciation really can’t thank them enough!!!!! Rose you’re amazing ! The world needs more people like you ♥️ I moved down to Zillah three years ago and originally went to Selah vision and loved Selah vision. They were very nice very helpful and I always got the glasses that I wanted after learning that they were connected. I was very excited to go to a place that felt familiar but in a different city unfortunately this place is nothing like Selah the ladies that help you pick out your glasses are very rude and then to tell me that I can’t have a colored Oakley Holbrook sunglasses which I’ve always gotten in a blue Lenses But the lady down at Zillah vision said that they can’t do that and when I special order a pair of glasses, I got a lot of attitude from the lady because she had to do more paperwork and she told me that I don’t think I’ll be going back. I went to have my frames warranty and when I got the glasses back, I could not even see through the lenses. They were so dirty unfortunately this place is nothing like Selah and they’ve lost my business. Hope you guys can do better.